Talk Over Coffee: Communication Strategy
How Communication Theory shapes branding
Branding is a communicative act that shapes how audiences understand a brand through systems of signs and symbols. Communication theory explains branding as a dynamic process in which meaning is created, transmitted, and interpreted through interaction, context, and shared cultural codes.
From a semiotic point of view, visual identity works like a language. Logos, typography, colors, and shapes communicate values, emotions, and social meanings that people understand through shared cultural experience. That is why strong branding relies on clear and recognizable symbols — they help audiences read the message in the same way.
At the same time, the sociocultural approach shows that branding is shaped through repeated interaction between a brand and its community. Meaning is created over time, as people encounter the brand in different situations and begin to associate it with certain behaviors, values, and ways of seeing the world. Rhetorical and phenomenological perspectives add an emotional layer: visual identity influences how people feel through atmosphere, tone, and form, while meaning is always filtered through personal experience.
In this way, branding is a communicative process that connects people, creates shared meaning, and shapes how individuals relate to a brand within a wider social and cultural context.
Presentation for a General Audience
«Social But Without Media»
About Us
Talk Over Coffee is a place where people come first. There are no screens, no laptops, and no digital distractions — only coffee, presence, and real conversations.Our Purpose
In a world where we often text instead of talking, Talk Over Coffee invites people to reconnect face to face. The café reminds us that the warmest and most sincere conversations happen offline — when we see each other, hear each other, and share the same space.Our Goal
Build a small community centered around presence, attention, and warmth. We believe communication is emotion, empathy, and shared experience.Audience
- Socially active and outgoing people.
- People who feel lonely and want to meet others
- Coffee lovers who enjoy cozy, welcoming environments
- Creative professionals like designers, writers, and artists, looking for inspiration and human interaction.
- Professionals and office workers seeking real connections
Presentation for a Professional Audience
Communication-Centered Concept
Talk Over Coffee built around the idea of designed interpersonal presence. The identity goes beyond decoration, structuring a social environment that encourages face-to-face interaction and limits technological distraction.
Visual Identity
The identity is based on a family of hand-drawn cup characters, each functioning as a signifier of human emotion and interaction. They are intentionally imperfect and analog, reinforcing the brand’s rejection of digital mediation. The cups behave like participants in a conversation — smiling, reacting, leaning toward each other — visually echoing the café’s core value of spontaneous human dialogue.
The typographic system combines clean sans-serif lettering with expressive hand-drawn elements, reflecting the balance between structure and spontaneity in live human communication. The verbal tone is informal and playful, reinforcing authenticity and making interaction feel more open and natural.
The color palette is deliberately bold and youthful. It creates a feeling of energy, openness, and friendliness.
Identity Applications
The identity works across multiple touchpoints — merchandise, packaging, and the café space. Merch and printed materials use bold illustrations and lively language to express personality and movement. Cups and packaging feature the cup-characters as «talking» figures, visually reflecting the conversations inside the café.
Communicative Ecosystem
Talk Over Coffee illustrates how communication theory can shape human behavior. The brand is built around interaction design principles rather than product attributes, positioning the space as a living communicative ecosystem where design actively structures interpersonal experience.
Strategy from Theory
Communication as an Interactive Process
The visual identity of Talk Over Coffee is grounded in communication theory and functions as a coherent communicative system. Guided by the semiotic tradition, every visual element operates as a sign within shared cultural codes. Conversational typography, warm color palettes, dialogic logo structures, and simple hand-drawn cup characters communicate presence, sincerity, and human connection through universally recognizable cues.
Spatial and graphic elements are designed to reduce social barriers and encourage interaction. Conversational prompts placed on tables function as phatic communication — their purpose is not to convey information, but to initiate contact and open the possibility of dialogue. In this way, the café space itself becomes an active participant in communication.
From a socio-cultural perspective, the identity constructs a micro-community by reinforcing social habits centered on openness and interaction. Entering the café means entering a shared communicative environment where anonymity is softened and dialogue is encouraged. At the same time, the phenomenological tradition ensures that the brand feels experience-driven and human, allowing meaning to emerge through personal perception and lived interaction.
The rhetorical tradition shapes the brand’s communicative tone through Aristotle’s concepts of ethos, pathos, and logos. Ethos is expressed through sincerity, pathos through emotional warmth, and logos through the argument that meaningful communication requires attention and presence. Together, these elements position real conversation as both necessary and valuable.
The critical tradition frames Talk Over Coffee as a response to technology-driven consumer culture. Drawing on critiques of digital overstimulation, the brand positions itself as a cultural alternative that prioritizes human presence. This perspective supports the brand’s role as both a coffee space and a statement on mindful communication.
Theory used as a design strategy
Through the integration of communication theories, strategy becomes more than a set of design options. It demonstrates how brand identity is shaped and influences behavior, creating socially meaningful impressions.
Sources
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Barthes, Roland. Elements of Semiology. (accessed 14.12.2025).
Zobkova E. Educational project «Talk Over Coffee» [Electronic resource]. — Available at: https://hsedesign.ru/project/f028922071e64c298c7d11078b68928e (accessed 13.12.2025).
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