

Communication design is where meaning becomes action. It combines words, images, and interaction into messages people can understand, trust, and respond to. As Jorge Frascara points out, design decisions are never neutral: they shape how information is perceived and what people do with it. And as Marshall McLuhan reminds us, the medium changes the message — a poster, a story, and a chat create different kinds of presence and commitment. In this project we use communication theory as a practical tool: to frame «STALKER» as safe exploration, build motivation, and design a conversion path.
«STALKER» is a fictional brand, and all plans below are hypothetical. Goal: build a communication strategy for an existing identity and explain it through communication theory.
In design, communication is not «extra». It is the product. People read visuals as signs, connect them into meaning, and then decide what to do. Communication theory helps us design this path: meaning — interpretation — action. In the course, theories are treated as lenses — we pick the lens that fits the case. Here we use theory to frame the brand, persuade safely, and build community.
Naming context for non-Russian readers: In English, the word «stalker» can carry negative connotations. While that may be true, we emphasize its original meaning. Every mention is paired with a clarifier: STALKER — Guided Urban Exploration. The core framework is exploration, culture, and safety — not reckless behavior. This positioning protects the brand and builds trust.
These motivations shape our messaging and define the pillars of our content strategy.
audience portrait / moodboard
Thrill Seekers (18–27): looking for a weekend story packed with adrenaline.
Aesthetic Hunters (18–35): drawn to atmosphere and visuals — photo and video moments.
Curious Explorers (20–35): motivated by routes, facts, and urban history.
One strategy, multiple entry points: emotion for the first group, clarity and credibility for the third.
We keep the edge in our aesthetics, while the guiding voice builds trust and conveys perceived control (TPB).
Boundaries are integral to the brand framework: - Legal access only - Safety briefing before every route - Respect for the place — no vandalism, no dangerous stunts.
These principles keep the brand credible and ensure it can scale responsibly.
Reasons to Believe:
CTA: Choose a route — Pick a date — Join the group.
STALKER — Guided Urban Exploration This weekend, follow the footprints into a forgotten corner of the city. Dim light. Empty halls. A real route, led by a guide. Craving the thrill of entering a «zone» — without the chaos? Tap Route Details and reserve your spot.
«Factory Echo» | 3.5h | up to 10 people | medium difficulty. Included: guide, briefing, basic headlamp, gloves Bring: closed shoes, warm layer, water bottle.
Safety first: - Legal access only - No stunts for video - Stay with the guide - Leave no trace
Questions are welcome before booking.


ELM — Two Layers:
TPB — Turning Interest into Intention:
Formats are never neutral — each channel shapes the message. Every step adds social presence: the guide feels real, not anonymous.
Affordances matter: - Video builds mood quickly. - Chat builds trust. - Checklists build control.
We design one continuous narrative, not isolated posts.


Awareness (ELM: Peripheral Cues) - Posters and sticker drops: street‑level entry points. — 20–45 sec mood videos: textures, sound, and «the path.» - One‑line posts: always paired with the clarifier «Guided Urban Exploration.»
Interest (Bridge to Central Processing) - Route teaser carousel: highlights what you’ll see and the duration. - Guide intro + short Q & A: builds presence and trust.
Decision (ELM: Central Processing) - Route cards: show difficulty, inclusions, and price range. - Safety post + checklist: «What to bring» (TPB: Control).
Booking (Remove Friction) - One simple form / bot flow: date — contacts — confirmation.
Retention (Identity + Stories) - Closed chat for each route + recap album. - Participant quotes + «artifact» stickers after the trip.
Rules of Communication: - Hook with mood, then clarify with facts (ELM). - Never glamorize danger; always explain boundaries. - Use concise «route language»: path, footprints, checkpoint, briefing. - Respectful humor is welcome; arrogance is not.


Goal: transform participants into co‑authors of the story, not passive customers.


Short Term — Month 1: Awareness + Clear Framing - 15–25k views across entry content. - 800–1,200 landing page visits.
Medium Term — Month 2: Community + Trust - 100 chat subscribers / Q& A participants. - 30 pieces of safe UGC (photos, not stunts).
Long Term — Month 3: Conversion + Retention Signals - 15–25 booking inquiries, 8–15 confirmed spots. - 20% repeat participation or «bring a friend.»
STALKER is a path
Together, these signs tell one cohesive story: STALKER is the path.
One repeated visual language across all touchpoints builds recognition and trust.
STALKER’s advantage is the opposite: one strong visual system and a clear path to details.
In ELM terms: a strong hook + structured proof.
Choose the frame: exploration, culture, and safety (Framing).
Define motivations: escape, curiosity, identity, and connection (Uses & Gratifications).
Build persuasion: hook → proof → booking (ELM) and remove barriers (TPB).
Establish rituals: challenges, limited editions, and recaps (identity + symbolic convergence).
Select channels by affordances: design for what they enable and maintain two‑way dialogue (social presence + dialogic PR).
Awareness: views, reach, direct searches, and sticker QR scans. Engagement: saves, shares, Q & A participation, and safe UGC count. Conversion: inquiries — bookings, plus drop‑off analysis in the form. Retention: repeat participation, referrals, and chat activity after the trip. Safety & Reputation: complaints, incidents, and moderation flags.
Results will be used to adjust both messages and formats, ensuring continuous improvement.
Different formats trigger different reactions (affordances) — we test, measure, and learn.
Main Risk: the brand could be framed as «illegal trespassing». Our strategy prevents this.
Rules to Communicate and Enforce:
This protects the brand frame (Framing) and strengthens trust and perceived control (TPB).
Goal: eliminate uncertainty before the first audience contact.
This longread starts by translating communication theory into practical design principles: how meaning is constructed, how framing guides interpretation, and how channels shape trust and action. From there, it introduces the brand case in clear, audience-friendly terms and defines a responsible frame that prevents misreadings and sets ethical boundaries. The strategy is then made actionable through concrete messaging rules, tone of voice, and a coherent touchpoint system built around the existing identity. Finally, it explains the reasoning behind key decisions and outlines how the system would be measured and iterated if it were launched. Together, these elements form one consistent narrative: from theory to execution, from intent to readable, testable communication.
Материалы курса «Communication Theory: Bridging Academia and Practice» // HSE URL: https://edu.hse.ru/course/view.php?id=133853
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